By Mike Calderone, manager, controls and automation systems, JoyGlobal, and Scott Langley, COO, White Oak Resources

Partnering and open communication between the longwall operator and supplier is the vital starting point to develop a successful longwall system. That communication includes understanding the operator’s goals through regular peer reviews from system architecture to component level design. Understanding customer needs and supplier capabilities in longwall mining is a key differentiator that offers new opportunities to focus on zero harm while driving productivity and consistent system reliability. This presentation will review the partnering that took place between a longwall operator and a supplier to develop a world-class longwall system incorporating the benefits of the latest automation technologies.